We’ve teamed up with The Sun to battle big broadband and save 4 million UK households £100s.
Nous is a free new service that helps households get smart and stay vigilant against the rising cost of living. We’re partnering with The Sun to make life simpler and fairer for households entitled to cheaper broadband.
We need some information from you in order to confirm you are eligible for a social tariff from your broadband provider. This includes your name, address and email address.
With your consent, we securely connect to your bank to identify your broadband provider and confirm that you receive a government benefit payment.
If you ask us to apply for a social tariff on your behalf, we will also need your date of birth, telephone number and National Insurance number.
Nous won’t share any financial data with your broadband provider except to verify that your household is eligible for a social tariff. privacy statement.
If you tell your bank to allow it, they'll give Nous access to information about who your broadband provider is and whether you receive payments such as Universal Credit. We do this using a secure technology called Open Banking, which is regulated by the UK Government.
This technology also allows us to monitor whether your broadband provider actually moves you to a cheaper tariff. We are never able to access your money, nor withdraw cash from your account. You are always in control of your data and you can disconnect Nous at any time.
Nous is compliant with the ICO, the UK’s data privacy body, and complies with the UK's data protection standards (GDPR). We never see or store your bank login details, your money can’t ever be moved or transferred, and we protect your data with 256-bit bank-grade encryption (the same level of security as your bank).
Nous is a smart new service that helps households get smart and stay vigilant. We’re partnering with The Sun for our social tariff campaign to help households get the cheaper broadband tariffs they deserve.
Nous won’t receive any money as part of this campaign - from you, from broadband providers or from The Sun. We are doing this because we want to help households save money and have a positive social impact.
In the background, we are working on a new set of features that automatically manage all your household utilities. When those features are ready in a few months, we plan to offer them for a small monthly fee. However, our cost-of-living forecast and the social tariffs feature will remain free.
As an approved Open Banking provider we are compliant with the ICO, the UK’s data privacy body. We never see or store your bank login details, your money can’t ever be moved or transferred, and we protect your data with 256-bit bank-grade encryption (the same level of security as your bank).
Nous keeps tabs on all major broadband providers in the UK.
Social tariffs are cheaper broadband rates for anyone who gets UC or similar benefits. Big broadband companies have promised to help those struggling with the cost-of-living, but so far fewer than 2% of eligible households have been helped.
No-one should be dealing with the cost-of-living crisis all alone. We’re building a new service to liberate households from drudgery and make people’s lives simpler and fairer.
Nous® is a registered trademark of Eighteen and a Half Limited UK company number 13236360.
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