Careers at Nous
But that's exactly what to expect when you're building AI agents to absorb complexity from your customers' lives.
As one of the UK's fastest growing startups, scaling ~20x YoY and already managing hundreds of millions of pounds of household spending, we're pointing AI at a whole class of household, industry and technical complexity. So we have, and always will have, a lot of problems to solve. And we've designed our company to be good at exactly that.
The question is: does that sound scary, or exciting?
Read on ↓A note from Glen
Hi, I’m Glen, one of the Nous co-founders. Building this page forced me to articulate how the way Nous is different has helped it become one of the UK’s fastest growing startups, and why that makes it a particularly interesting place to work, for a certain type of person.
This page is my attempt at laying some of that out.
Glen
Meet the team
I joined to save money on people's bills, and make their lives easier and simpler.
I wanted to work with smart people passionate about solving problems, on a product that makes lives fairer.
I wanted to build tech that really helps people, and learn from a founding team with a proven track record.
I wanted to work alongside smart, driven people solving real problems, on a product that makes life fairer.
I joined Nous because I wanted to work towards a worthy goal with excellent people.
I joined to work with and learn from an exceptionally talented team, while shaping a product with real impact.
I wanted to be part of an inspiring team, motivated by the chance to genuinely improve people's lives.
Exceptionally talented people on something meaningful. I've never seen so many smart, friendly people in one place.
I joined to develop my skills learning from experienced, smart people, and help shape this important product.
I love to learn by solving complex problems with smart people.
I wanted to start a business where we can do well by doing good, and build a culture around great people.
I wanted to work with a bunch of super smart people who were dedicated to making people's lives simpler.
Managing bills is a pain everyone shares. If anyone can solve it it's Nous, and I wanted to help make that happen.
I wanted to be part of a great team, building and scaling an operation to make a real difference to people's lives.
I wanted to change the world and to work with really smart people.
I wanted to work with intelligent, passionate people, on a mission that makes people's lives simpler and fairer.
Having worked with the founders before, I knew the challenge would be great and the team equal to it.
It was an opportunity for me to learn new things from a great team while doing something good.
I joined to learn fast, build alongside exceptional people, and help create an enduring, AI-native company.
I joined Nous to be surrounded by talented, smart people working to use tech for good.
I joined because the team was really exciting, and they've lived up to expectations!
Smart people who care a lot about what they do, solving problems, helping people, and sometimes just making coffee.
This was one of those rare moments where head and heart aligned!
I believe that tech should be used for good and Nous is doing exactly that, with great people!
I joined as I wanted to have purpose in my work and to learn from experienced entrepreneurs.
Why we bother
Roughly 90% of UK households are overpaying on their bills. We’re all busy and distracted, and the whole system is built to exploit exactly that. The discounted rate that hooks you, the quiet mid-contract price rise, the renewal they’re praying you’re too busy to move: it’s David vs teams of Goliaths.
We're building the AI that solves it at scale: agents that understand your household, track the market, watch your renewals and price hikes, and step in before you lose money. We take on the complexity so you don't have to. A hard thing, made simple. We're a certified B Corp, which is how we hold ourselves to that rather than just saying it.
Simpler and fairer for customers. Which means a lot of hard problems for us.
Easy is the most used word, we’ve taken out the complexity.
How we’re different
Something special happens when they’re the same person, when a small team builds and owns the tools that solve their own problems, because the person building the solution understands it from the inside.
None of this was possible five years ago. Or even two. The AI models weren’t good enough. Now they are, but that benefit won’t land evenly. It takes a particular mix of humble and opinionated to rebuild how a company works around them.
The person building the solution understands it from the inside.
How we actually work
Real examples of what happens when you couple the right people with the right problems, and give them lots of context and room to run.
Shipped a whole new product line (personal finance and subscription cancellation) a couple of months after joining, with design, legal, commercial and vendors staffed around him. Elsewhere that’s a squad and 6 to 12 months.
One minute she’s helping customers decide whether to fix their energy. The next she’s shipping a PR to surface AI-agent actions inside Atlas (our ops tool), and building an events pipeline so the team can analyse their own processes. She didn’t arrive an engineer.
Frustrated by constant context-switching, she built a Gmail extension, so the team gets all the context on an influencer, kicks off automations, gets AI to review content and tracks performance, all without leaving the inbox.
Ben joined as a PM, not an engineer. He’s PM for Nora, our customer-facing WhatsApp agent. Engineering set him up (infra, a context API) and it paid off: now he ships himself, building and improving Nora, pulling people in only when he’s blocked.
Give a sharp problem-solver the right tooling and a lot of ownership, and the gap between spotting a problem and shipping the fix collapses.
If you’re a strong engineer, read this
The more non-engineers can safely ship, the more the genuinely deep problems land on you: the architecture, the hardest features, the guardrail systems everyone else builds on. That’s the work we protect for engineers. At Nous you typically build in two modes, and both are hard engineering.
AI-powered features at the core of the product. You’re working with one or two others, moving fast from a rough plan and jumping on challenges as they come up.
The shared knowledge and tools that let a non-engineer ship without breaking things, the internal equivalent of what made “anyone can put a website live” true, but for our problems.
We take craft seriously. What we don’t do is treat code as something only the anointed may touch. The control we care about is structural: guardrails in the tools, not who’s allowed to type.
Plenty of our best builders came up through product, ops and growth (Ben, Gen and Bekki above) and grew into shipping here. If that's you, Operations & Automation Associate or Growth Associate are your doors, not Product Engineer (that one's for career software engineers). Not sure which fits? Email jobs@nous.co
The thin middle
We’ve deliberately chosen not to build a thick layer of middle management whose main job is talking about the work rather than doing it. Fewer managers, fewer bottlenecks, tighter feedback loops, and room for exceptional people to have outsized impact without first being promoted into managing others.
It’s a real bet, not a free lunch. Instead of a manager-buffer you get lots of context and colleagues who help because they’re invested, not because an org chart says so.
Your first 90 days are built around getting you to real ownership safely: pairing when you want it, lots of context, and colleagues invested in you shipping. We celebrate the person who built the unglamorous version this week, not whoever thought of it first.
Hiring at Nous
It’s designed around one question: could you help us create something amazing? Less about ticking competencies, more about building a shared understanding of how we each do our best work.
With the person who’d be your manager. We get to know your background and motivations, and dig into your skills and experience.
With someone else close to the problems you’d be tackling. A chance to ask more, and get into real projects you’ve worked on.
Usually a working session on a real problem, plus a couple of 1-1s and maybe coffee from Leather Lane.
Last questions, both ways.
We’d love to have you.
Open positions
London, hybrid.
Product & Engineering
Own a product surface end to end, from a rough problem to shipped and iterating. You write the code (properly), but the job is judgement as much as engineering.
Who it's for: software engineers who can already build well and want to own the product, not just the ticket. You came up writing code, you care about clean and scalable, and you'd rather ship something small to learn than spec it to death. This one's for career engineers, not a route in for non-engineers (there's a door for them below).
The same, at more scope and ambiguity: set technical direction, build the multiplier tools, and raise the bar for how we build.
Who it’s for: experienced engineers who lead through building, not managing.
Commercial & Growth
Run and automate the operations behind the AI, using real customer conversations to turn manual work into better tooling, workflows and pipelines.
Who it’s for: operators who want to understand the customer problem, spot the repeated manual work behind it, and build the systems that make it disappear. You don’t need to be a trained engineer; you need to be technical, hands-on, close to customers, and happy wiring up tools, scripts and processes to kill manual work.
Own growth experiments end to end, from idea to build to measurement.
Who it's for: generalists who blend building, marketing and a bit of data. If you're the type who'd rather prototype the experiment than write a brief for it, you'll fit.
Can’t see your role? If you’re the person this page describes, we still want to hear from you.
Email jobs@nous.coOur values
You have more power than you think. Start with what you can control, and soon you’ll see the difference we can make.
By using tech to empower people and enhance their real lives, we hope to help redeem its reputation.
We’re on the side of people, tackling problems households can’t or don’t have time to fix alone.
Smiles are winning. Good business does the right thing for people, now and for the long term.
We’re impatient for progress. We take purposeful action each day, and resist inertia with every step.
We’re making business more open, transparent and responsible, and we won’t give up the fight against unfairness.
The nuts and bolts
Real salary plus meaningful equity, so if we win, we win together.
Building it together: if something matters to you and isn’t here, talk to us. If it seems sensible, we’ll make it a policy so others benefit too.
Nous® is a registered trademark of Eighteen and a Half Limited (UK company number 13236360). © Nous 2026.